Terms & Conditions
ALVARADO HEALTHCARE
Effective Date: August 24, 2026 Last Updated: August 24, 2026
1. Agreement to These Terms
By accessing www.alvaradohealth.com (the "Website"), communicating with us electronically, or enrolling in our text messaging program, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the Website or the text messaging program.
2. About Us
Alvarado Healthcare is a chiropractic and neuromusculoskeletal healthcare practice serving Highland, Lebanon, and the surrounding communities in Illinois. The practice is operated by two separate Illinois limited liability companies under the shared trade name Alvarado Healthcare:
- Alvarado Healthcare LLC — 1210 Washington Street, Highland, IL 62249 • 618-654-4520
- Lebanon Healthcare LLC — 110 W St. Louis Street, Lebanon, IL 62254 • 618-537-4407
In these Terms, "Alvarado Healthcare," "we," "our," and "us" refer to both entities. Your relationship for care and billing is with the entity that operates the location where you are treated.
3. Text Messaging (SMS) Terms & Conditions
3.1 Program Description
Alvarado Healthcare offers a text messaging program that allows patients to receive messages from, and exchange messages with, our offices. If you enroll, you may receive:
- Appointment reminders and confirmations
- Appointment scheduling, rescheduling, and cancellation messages
- Two-way conversational messages with our staff about your visit or your account
- Care-related follow-up and recall messages for patients we have treated
We do not send promotional or marketing text messages through this program.
Both locations operate under the same messaging program and the same terms. Your consent applies to messages from Alvarado Healthcare LLC and Lebanon Healthcare LLC, whichever location is serving you.
3.2 How to Enroll
Consent is collected in writing on our patient intake and consent forms, completed either on paper at our offices or electronically through our patient forms system. Enrollment is optional.
You are not required to consent to text messaging in order to schedule an appointment or receive care.
3.3 Message Frequency
Message frequency varies. The number of messages you receive depends on your appointments and your interactions with our office.
3.4 Cost
Alvarado Healthcare does not charge for this program. Message and data rates may apply. Any such charges are billed by and payable to your mobile service provider. Please check your mobile plan for details.
3.5 How to Opt Out
You may cancel at any time. Reply STOP to any message. After you reply STOP, we will send a single confirmation message and you will receive no further text messages from this program. You may also opt out by calling 618-654-4520 or by telling our staff at either location.
To rejoin after opting out, reply START or contact our office.
Opting out of text messages will not affect your care, your appointments, or your ability to reach us by telephone or email.
3.6 How to Get Help
Reply HELP to any message for assistance, or contact us at 618-654-4520 or info@alvaradohealthcare.com.
3.7 Carriers and Message Delivery
Supported carriers include AT&T, Verizon Wireless, T-Mobile, and others.
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier’s network and your device. We cannot guarantee that any message will be delivered, or delivered on time.
3.8 Your Mobile Number
By providing a mobile number, you confirm that you are 18 years of age or older, that you are the subscriber or the customary user of that number and authorized to consent on its behalf, and that you will notify us promptly if the number changes or is no longer yours. A parent or legal guardian may provide a number on behalf of a minor patient.
3.9 Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party. Please review our Privacy Policy at www.alvaradohealth.com/privacy-policy.
3.10 Not for Emergencies
Do not use text messaging for medical emergencies or urgent medical concerns. Text messages are not monitored continuously and may not be seen outside of business hours. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
4. No Medical Advice
Content on this Website is provided for general educational purposes only. It is not medical advice, does not create a doctor-patient relationship, and is not a substitute for evaluation and treatment by a qualified healthcare provider.
Never disregard professional medical advice, or delay seeking it, because of something you have read on this Website. Individual results vary, and no particular outcome is guaranteed.
5. Appointment Scheduling and Online Booking
Appointment requests submitted online are requests only and are not confirmed until you receive confirmation from our office. Our cancellation and no-show policy, as described in our patient forms, applies to all scheduled appointments.
6. Website Content and Intellectual Property
Unless otherwise noted, the content on this Website is owned by or licensed to Alvarado Healthcare and is protected by copyright and other intellectual property laws. Certain educational content and videos are licensed from ChiroUp and may not be reused or resold without express permission from ChiroUp. You may not reproduce, distribute, modify, or republish our content without our prior written permission.
7. Third-Party Links and Services
This Website may link to or rely on services operated by others, including our online scheduling system, patient forms system, payment processor, and social media pages. We are not responsible for the content, availability, or practices of those third parties, and your use of them is governed by their own terms and policies.
8. Disclaimer of Warranties
The Website and the text messaging program are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, neither Alvarado Healthcare LLC nor Lebanon Healthcare LLC is liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or the text messaging program, including any failure or delay in the delivery of a text message. Nothing in these Terms limits any liability that cannot be limited under applicable law, and nothing here affects your rights as a patient.
10. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of the Website will be brought in the state or federal courts located in Illinois.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. When we do, we will revise the Last Updated date at the top of this page. Your continued use of the Website or the text messaging program after a change takes effect constitutes acceptance of the revised Terms.
12. Contact Us
Questions about these Terms & Conditions:
Alvarado Healthcare • 618-654-4520 • info@alvaradohealthcare.com
Alvarado Healthcare LLC, 1210 Washington Street, Highland, IL 62249
Lebanon Healthcare LLC, 110 W St. Louis Street, Lebanon, IL 62254
